Transforms how teams learn and collaborate by redefining how knowledge is captured and automatically connecting users with the best content and subject matter experts.
Proprietary machine learning algorithims turn ANSWR’s crowdsourced content into an always current, customer-facing support portal. Enabling you to save time and money by empowering customers to help themselves.
Improve support team and end-customer experiences by answering questions in chat with expert validated answers and turn chat conversations into shared knowledge.
Unique big data analytics and insights into how your customers are interacting with your products and other products in the wild based on real world calls, chats, searches and support requests.